I am writing to complain about a dishonest travel agency, , a member of your group. On , I paid cash for our honeymoon trip to . A copy of my receipt for $ is enclosed. This amount paid for nights in at the and round-trip airfare for , coach class, on .
The travel agency manager told me that the computer was down and that he could not print out our tickets and vouchers. He did provide a brochure listing our package. I returned the next day for our tickets and vouchers as the manager asked. Imagine my shock when the doors were locked and a sign on the door said Out of Business.
Please reimburse me for my loss.
[First Name][Last Name]
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