Please be advised that I am writing to register my complaint about my treatment on , , from to on .
I am a passenger with a disability and I need a wheelchair to move more than a very short distance. There was no pre-boarding announcement allowing passengers who need more time to board first.
The gate attendant, , told me that the airline does not permit handicapped passengers to board first. I was also told I would have to walk to the gate. Finally, she told me that I could not bring my collapsible wheelchair onboard. This treatment violates the Americans with Disabilities Act.
Please respond at your earliest convenience.
Very truly yours,
[First Name][Last Name]
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