Please be advised that I called your office to advise that I needed you to send out a crew to mark the utility lines in my front and back yards. We planned extensive landscaping. We needed to know where the utility lines were buried to avoid disturbing them.
On , you sent a crew to mark the buried lines. However, only the front yard was marked. The backyard was never marked, and the landscaper cut all utilities buried in the back, including electricity, cable, computer access, telephone, and gas. I was out of town for the day and was not happy to return home late that night to learn of this disaster.
I called your utility line service in order to prevent this kind of damage. There is no excuse for this. Please contact me so that we can discuss a settlement of my damages without litigation.
Very truly yours,
[First Name][Last Name]
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