On , I signed a contract to purchase new, wall-to-wall carpeting from you, to be installed at my apartment . I was assured that you could order the carpet and install it before the holidays. As you can see by the enclosed copy of the contract, I stated clearly that installation must be completed prior to .
The job was started on , but not completed until . I called, wrote, and visited your showroom to inquire about the lack of progress—but could not receive satisfaction.
I believe that you should refund $ of the purchase price because you breached our agreement.
Very truly yours,
[First Name][Last Name]
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