I am a tenant in an apartment managed by your firm in , . On the of , I slipped on accumulated ice and snow on the outside back staircase leading to my apartment from the parking lot. All the lights in the area were burned out.
I slipped on the icy stairs and fell down the stairs. I had to go to the emergency room. My bills are enclosed. My fall was caused by your negligence. I expect you to pay these bills within days.
Very truly yours,
[First Name][Last Name]
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