I wrote to you on , to complain that there is an error in billing. A copy of that letter is enclosed. I had high hopes that you would resolve the problem, but that has not occurred. Today I received another bill along with a note that you are turning the account over for collection. I dispute the accuracy of the bill and demand that you correct the account, including contacting the collection agency to advise of the error. You must correct any negative information you have placed in my credit file and/or reported to third parties.
Once again, I am advising you that the buyer of my former residence should be billed for service after the sale of the home, not I. This problem has not been solved after eight months. If you do not correct this problem within five business days, I shall have no choice but to take legal action against you. I trust that this will not be necessary.
Very truly yours,
[First Name][Last Name]
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